Choose the campaign and review its audience
Start with the project and campaign the message belongs to. Narrow recipients using the available outcome selection and inspect the eligible-recipient preview. The preview is a working check of the audience, not evidence that every address may lawfully receive marketing.
For an illustrative follow-up, use fictional contacts representing a requested-information conversation, a Not Interested outcome and an email opt-out. Check which records remain eligible before composing the message. Demonstrations should use approved test recipients, never a live prospect list.
Not Interested and Do Not Call outcomes across the project, opted-out contacts, flagged email addresses and project email suppressions are excluded by the audience rules. The agency must still establish lawful use of the remaining contacts and maintain its suppression processes.